Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.
Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
- Do not ignore any warning signals your car may give you.
- Carry a written list of the symptoms that you can give your mechanic.
- Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
- It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular basis:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
- Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
- Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Make sure the shop has your contact information readily available, so you can be reached as soon as possible.
Car Warranty Scams FAQs
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
Who is behind the auto warranty scam calls?
Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Discover More About Appointments and Repair Services At Automotive Specialists Inc. in El Dorado
Appointment Request
Reviews
Auto Repair Near Leon
What People Say About Us
I believe in keeping business in our community! This is the first time I needed auto repair and my vehicle left me highly concerned when it broke down. So highly pleased with all areas of Automotive Specialists that I will always return for all my needs. If your looking for quality, efficiency, and price, I HIGHLY recommend them for all your needs. I will refer anyone I know to them. I am also going to refer them to my neighbors for they too are looking for this kind of service.
My first visit due to my previous tech retiring and moving out of state. Auto Specialists inspected and got both our vehicles ready for winter in a VERY efficient and organized manner. These people are well organized, knowledgeable, and honest. Didn't try to pad the bill with unnecessary repairs or marketing practices. In fact, they found ways to save me costs while still doing top-notch work. I'm going to them from now on for all our vehicle maintenance and needs. I'm confident I'll have more high-rating reviews to share in the future.
I was driving from Kansas City to OKC, and had just had my brake pads replaced and rotors turned the day before. I pulled off for lunch and heard a terrible noise, apparently my caliper came loose. Luckily this place was less than a mile, so I limped it in. They were super friendly and helpful, even though they were short handed due to COVID. I was in and out in about 30 min even though they had other jobs. A++++
Above and beyond friendly service.
While my family was on a quick day trip out of town, our van broke down. We were able to locate the shop through AAA services. Mitch and his team were incredibly helpful and courteous. On what could have been a day being stranded away from home, we were in and out of there in just a couple hours. Our bill was even a pleasant surprise too! My family is very grateful and we appreciate all the help from Automotive Specialists of El Dorado. Our only regret is that we do not live closer to come back for all our vehicle maintenance.
Thanks again Mitch!
My daughter just moved in to her apartment at Butler Community College and she suddenly had driving issues with her SUV. She just happened to pull in to the parking lot on a Sunday early evening and even though they were closed, Mitch was there and helped her figure out the problem. He got it in for repair on Monday for a very reasonable price. I can't thank him enough for helping her out. I feel more confident now that if there are future issues while she is at school, he will be there to help!
